Sharing Your Information
SANA Privacy Policy
Last updated 12-12-25
SANA is committed to protecting your privacy and creating a safe, compassionate digital space for healing and emotional growth. This Privacy Policy explains how we collect, use, and protect your information when you use the SANA mobile application and related services.
By using SANA, you agree to the practices described below.
1. Information We Collect
1.1 Personal Information You Provide
We collect information you voluntarily provide during account creation or profile setup, including:
- Name or username
- Email address
- Age range or date of birth
- Profile content (e.g., uploaded photos for premium users)
1.2 Emotional & Wellness Input
To personalize your healing experience, SANA may collect:
- Selected affirmation categories
- Healing goals and intentions
- Streaks, themes used, and completion metrics
- Campaigns you participate in
- Community posts or comments
This information helps tailor affirmations, themes, and insights to better support your emotional wellness.
1.3 Automatically Collected Data
When you use the app, we automatically collect:
- Device information (model, operating system)
- Usage analytics (pages viewed, time spent)
- Crash logs and performance data
- Country/region (non-specific, no exact location)
We do not track precise GPS location.
2. How We Use Your Information
We use your information to:
- Personalize your affirmations, themes, and healing packs
- Improve app performance, usability, and features
- Provide customer support
- Enable community interactions (comments, posts)
- Run and manage campaigns and content
- Send optional notifications and motivational prompts
We do not sell your data.
We do not use your emotional reflections for advertising.
3. Sharing Your Information
We only share information in the following cases:
3.1 Trusted Service Providers
With third-party partners who help us operate the app (analytics tools, cloud storage). All partners must comply with strict privacy and security standards.
3.2 Legal Compliance
We may share information if required to:
- Respond to legal obligations
- Prevent fraud or misuse
- Protect user safety
3.3 Community Visibility
If you participate in the community:
- Your username and posts are visible to others
- You may choose what you share and can delete posts anytime
Private healing activity (like personal affirmations or pack usage) is never shared.
4. Data Storage & Security
We use industry-standard encryption and cloud protection measures to keep your information safe.
Your data is protected through:
- Encrypted storage
- Limited employee access
- Secure authentication
- Regular security reviews
While we use best practices, no system is 100% impenetrable. We are committed to addressing any issue with transparency and care.
5. Your Privacy Rights
Depending on your region, you may have the right to:
- Access the data we provide
- Request corrections
- Delete your account and data
- Disable notifications
- Withdraw consent for data processing
You can manage most settings inside the app or by contacting support at: support@sanasapp.com (placeholder)
Once your account is deleted, your personal data is permanently removed except where required by law.
6. Children's Privacy
SANA is not intended for users under the age of 13.
We do not knowingly collect data from children.
If we believe a child has created an account, contact us to remove it immediately.
7. Third-Party Links
If SANA links to external websites or content, we are not responsible for their privacy practices.
We encourage reading their policies before interacting.
8. Changes to This Privacy Policy
We may update this policy as SANA evolves.
Any major changes will be communicated through:
- An in-app notification
- An updated "Last updated" date
Your continued use of SANA signifies your acceptance of the updated policy.
9. How to Contact Us
For privacy concerns, data requests, or questions, reach out anytime at:
privacy@sanasapp.com
We are here to support your safety, comfort, and emotional well-being.